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Staff Reports

Staff reports provide a detailed breakdown of sales performance by individual staff member. These reports help managers understand team productivity and identify coaching opportunities.

Overview Table

The main staff report shows a summary table with all staff members:

ColumnDescription
Staff nameThe staff member's display name
RevenueTotal sales revenue for the period
OrdersNumber of orders placed
Avg. order valueRevenue divided by order count
Items soldTotal line items across all orders
DiscountsTotal discount amount applied

The table is sortable by any column. Click a column header to sort ascending or descending.

Individual Drill-Down

Click any staff member's name to see their detailed breakdown:

A line chart showing the staff member's daily revenue and order count over the selected period. Use this to identify:

  • Consistent performers vs. variable performers
  • Days off or shortened shifts
  • Impact of promotions or events on individual performance

Hourly Activity

A bar chart showing when during the day the staff member processes the most orders. Useful for shift scheduling optimization.

Top Products

Which products this staff member sells most frequently. Compare across staff to see if certain team members are better at selling specific product categories.

Access Control

Staff report access varies by role:

RoleWhat They See
CashierOwn stats only (from dashboard)
Shift LeadOwn stats only
ManagerAll staff under their supervision
AdminAll staff across all locations
tip

Compare staff reports across similar shifts (same hours, same location) to get a fair performance comparison. A staff member working a Saturday shift will naturally have different numbers than one working a Tuesday morning.

For advanced staff analytics (leaderboards, custom periods, export), see Staff Performance (Pro plan).